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Non Injury Falls Services

Almost 20,000 older people in England waited more than four hours for an ambulance to arrive after having a fall last year,
more than double the number in 2019/20.
Would you want to wait this long for an ambulance if you’re not been injured and can not get up off the floor?
If not, call us and we’ll ensure you receive prompt assistance.

Non Injury Falls Services

K4 Medical Services falls team, based in Hounslow, Middlesex, asses and then correclty lifts people from the floor with the correct equipment, for patients who have fallen at home or place of care in the West London Area.
Our response times reduce workload on the frontline ambulances, also reducing stress and negative outcomes for the patient being left on the floor for prolonged periods of time. 

K4 Medical Services Falls Service offers ‘non injury fall lifting service’ for the West London area. Our trained medical crew will do a full set of observations, a falls assessment and then if safe to do so leave the patient at home, contacting any referral or suitable support services that may be needed.

This reduces the burden on the NHS for non-injury falls freeing up front line emergency ambulances.  On acceptance of the call, our operations center will communicate with Ambulance Services if needed and inform them that we are on-route an leave at home or convey to hospital in one of our cars or one of our front-line ambulances.

The Ambulance Services in the UK issue guidelines on when to call the emergency services. This chart is called ‘ISTUMBLE’

 

If you have a patient or a family member who needs our help, please contact our 24 hour office on 

This service costs from £99 (depending on time, distance and day) and includes the following.  The full price will be quoted on calling.

  • Booking taken over the phone, and our office will communicate with Ambulance Services if needed and inform them that we are on-route.
  • Arrive at the patients address
  • Rapid patient assessment to determine any injuries
  • Full patient assessment
  • Lift patient from the floor using available methods
  • Second set of observations
  • Assess the home area and identify any trip hazards
  • Then either… Leave at home, arrange GP/Ambulance.

Contact Us

If you have any questions or require our services, please do not hesitate to contact us. Together, we can make the UK’s nightlife safer and more enjoyable for everyone.