Non-Injury Falls Services in the UK

About K4 Non-Injury Falls Services

At K4 Medical Services, our dedicated Non-Injury Falls Service provides rapid, professional assistance to people who have fallen at home or in a care setting but are not seriously injured. Rather than waiting hours for an emergency ambulance, our trained medical team responds immediately to examine and support you safely using appropriate lifting equipment and clinical skills – helping those who have fallen from the floor and checking your wellbeing. 

Our service helps reduce pressure on NHS ambulance resources and ensures that people who have fallen without injury receive safe, dignified care in the comfort of their own home or care environment.

Injury Falls

How Our Non-Injury Falls Assistance Works

We understand how frightening and stressful a fall can be, especially if you cannot get up on your own. Our Non-Injury Falls Service UK is structured to provide:

Rapid Response and Professional Assessment:

Once your call is accepted, our operations centre coordinates a fast response and can communicate with local ambulance services if needed. Upon arrival, our team conducts a full clinical assessment to check for hidden injuries and monitor vital signs.

Safe Lifting and Patient Handling:

Using correct lifting equipment and trained techniques, we help you off the floor safely and with dignity. We perform a second set of observations post-lift to ensure you are well and stable.

Home Environment Risk Evaluation:

Our team can also assess your home for trip hazards and offer guidance to help reduce future falls.

Further Help Based on Clinical Needs:

If it’s safe, we can leave you comfortably at home and refer you to suitable follow-up support services, such as your GP or local falls support. If further medical attention is required, we can help arrange transport or liaise with NHS services.

The Ambulance Services in the UK issue guidelines on when to call the emergency services. This chart is called ‘ISTUMBLE’

When should you call an ambulance

Areas We Serve

As a CQC-registered and leading Private Ambulance Services, Event Medical Services, Patient Transport Services, and Film Medical Services provider in all 32 boroughs of London, K4 Medical offers emergency and non-emergency ambulances and wheelchair-accessible cars to patients in need. Our patient care and transport services are completely adjusted to their medical needs.

Our professional team delivers exceptional indoor and outdoor event medical cover and assistance at film and TV production sets, wiith local expertise, fully-equipped ambulances, and medical professionals. We ensure that we are the best medical service provider across the United Kingdom, primarily in the South East England region, i.e., London, Oxfordshire, Surrey, Kent, Essex, Buckinghamshire, Berkshire, and Hertfordshire.

Map

Get immediate assistance from our medical team

Contact K4’s 24/7 Non-Injury Falls Service 

Why Choose K4 Medical for Non-Injury Fall Support?

UK-Focused Falls Response Team

We specialise in supporting people across London and the South East England, and we are expanding to support more regions across the UK.

Designed to Reduce NHS Waiting Times

Many people who fall but are not injured face long waits for 999 ambulance support. Our service helps relieve this pressure while providing prompt care tailored to your needs.

Trained, Compassionate Medical Professionals

All team members are trained in falls assessment, safe lifting and clinical observation so you can feel confident and cared for.

Transparent Pricing and Accessible Service

We provide clear pricing at the time of booking and deliver a trusted alternative to waiting for emergency services for non-injury fall support.

Frequently Asked Questions

A non-injury falls service supports people who have fallen but are not seriously injured, helping them up safely with trained medical staff, checking for hidden complications, and assessing immediate health needs without the need for an emergency ambulance.

If you have fallen, are not injured, bleeding, but are unable to get up safely, our non-injury falls service offers prompt assistance - decreasing long response time for NHS ambulances while still ensuring clinical safety.

Yes, the K4 Medical operations team can communicate with NHS ambulance services if assessment suggests a higher level of medical support is needed, ensuring safe escalation of care.

Response times vary by location and demand, but once your call is accepted, our team aims to attend quickly with trained professionals and suitable equipment to provide care and support.