- 020 3143 3998
- info@k4medical.co.uk
- House 65-73 Staines Road Hounslow TW3 3HW
K4 Medical provides professional patient transport services (PTS) across London and South East England for patients who need safe, comfortable medical transport to and from healthcare appointments. Our service is designed for patients who cannot use public or private transport due to a medical condition, mobility issues, or clinical needs.
Our patient transport team includes qualified ambulance care assistants, trained dispatchers, and experienced support staff who manage every journey with care and professionalism. Whether you need transport to an outpatient appointment, a hospital discharge transfer, or regular journeys to a treatment centre, our team ensures you arrive safely and on time.
K4 Medical is CQC-registered. It is worth noting that all our patient transport services meet national standards for safety, quality, and patient care. Find out why CQC registration matters for your peace of mind. For patients who require a higher level of clinical care or emergency ambulance support during their journey, please see our private ambulance services.
Getting to and from hospital appointments can be stressful, especially for patients with limited mobility or ongoing health conditions. Our patient transport service provides reliable, door-to-door medical transport to outpatient clinics, GP surgeries, specialist centres, and NHS or private hospitals across London and the South East. We work with healthcare providers, GPs, and hospital teams to coordinate pickup and drop-off times that fit around your appointment schedule.
When a patient is ready to leave the hospital, delays in arranging transport can hold up the discharge process. K4 Medical provides immediate hospital discharge transport, getting patients home or to a care facility safely and comfortably. Our ambulance care assistants support patients throughout the journey, including those with mobility aids, oxygen, or other clinical needs.
Patients sometimes need to move between hospitals for specialist treatment, diagnostic tests, or step-down care. Our non-emergency patient transfer service covers planned hospital-to-hospital journeys across London and the South East, with trained staff who manage the clinical handover at each end.
We provide regular patient transport for care home and nursing home residents who need to attend hospital appointments, therapy sessions, or specialist consultations. Our team is experienced in supporting elderly patients and those with dementia, reduced mobility, or complex medical needs. For care homes requiring regular first aid cover, see our first aid and welfare services.
For patients who need to travel longer distances for treatment, our long-distance patient transport service covers journeys across the UK. Whether you need transport from a care home in Surrey to a London specialist, or a transfer between facilities in different regions, we coordinate the journey from start to finish. For cross-border and international medical transport, see our repatriation services.
Our fleet includes wheelchair-accessible vehicles and stretcher transport options for patients who cannot sit upright or who require specialist mobility support during their journey. All vehicles are fully equipped and maintained to CQC standards.
Patient Transport Service, commonly known as PTS, is a non-emergency medical transport service for patients who need help getting to and from healthcare appointments. PTS is different from emergency ambulance services. It is designed for planned, non-urgent journeys where the patient requires medical supervision, mobility assistance, or a specialist vehicle during transport.
In the UK, patient transport services are provided by both the NHS and private providers like K4 Medical. NHS-funded PTS is available for eligible patients, usually those with a medical condition that means they cannot travel by other means. Private patient support is available to anyone who needs safe, reliable medical transport, whether or not they qualify for NHS-funded services.
Who Can Use Patient Transport Services?
Patient transport services are used by a wide range of people, including elderly patients attending regular hospital appointments, patients being discharged from hospital who cannot travel independently, people with reduced mobility, wheelchair users, or those on stretchers, patients receiving ongoing treatment such as dialysis, chemotherapy, or radiotherapy, care home residents attending specialist consultations, and patients needing inter-hospital transfers for further treatment. In our experience, you do not always need a doctor’s referral. You can book directly with us for any planned medical journey.
What is the difference between a PTS and an Emergency Ambulance?
Patient transport services handle planned, non-emergency medical journeys. Emergency ambulances respond to 999 calls for life-threatening situations. K4 Medical also provides professional event medical services, including on-site ambulance cover and paramedic support for events across London and the UK.
K4 Medical provides patient transport services across all 32 London boroughs, connecting patients with NHS trusts, private hospitals, outpatient clinics, and specialist healthcare centres throughout the capital. Our vehicles are regularly deployed to major hospital sites across West London (Hounslow, Hillingdon, Ealing, Richmond), North London (Barnet, Haringey, Enfield), South London (Croydon, Bromley, Lewisham, Southwark), and East London (Newham, Hackney, Waltham Forest).
Beyond London, our patient transport services cover the wider South East England region, including Hertfordshire (Hemel Hempstead, Hitchin, Stevenage, Watford, St Albans), Bedfordshire (Bedford, Luton, Dunstable, Leighton Buzzard), Buckinghamshire (Buckingham, High Wycombe, Aylesbury), Berkshire, Surrey, Kent, Essex, and Oxfordshire (Oxford). We coordinate journeys between care homes, hospitals, and treatment centres across these areas daily.
All patient transport bookings are managed by our experienced dispatch team, who work closely with healthcare providers, GPs, and discharge coordinators to ensure safe, stress-free transport for every patient.
Here is how you can book patient transport with K4 Medical:
Get a Free Quote
Need patient transport in London or across South East England? Contact K4 Medical today.
Our team is available to discuss your patient transport requirements and provide a free, no-obligation quote.
Need patient transport in London or across South East England? Contact K4 Medical today.
Our team is available to discuss your patient transport requirements and provide a free, no-obligation quote.
The cost of private patient transport varies according to several factors. We offer transparent, competitive pricing with no hidden charges.
Here is what commonly affects the cost:
We also offer regular booking packages for patients who need ongoing transport to treatment sessions, providing cost savings for frequent journeys.
All our patient transport services are CQC-registered, meeting national standards for patient safety, vehicle maintenance, staff qualifications, and clinical care.
Our ambulance care assistants are trained to support patients with a wide range of medical and mobility needs. Every team member is DBS-checked, qualified, and experienced in providing patient-centred care during transport.
We understand that missed or late transport causes stress and can delay treatment. Our experienced dispatch team coordinates every journey to ensure patients arrive on time, every time.
Our patient transport fleet includes wheelchair-accessible vehicles, stretcher transport, and standard vehicles, all maintained to high clinical standards with the latest medical safety equipment.
We offer affordable pricing for all patient transport journeys. Regular booking packages are available for patients who need frequent transport to ongoing treatment sessions.
Patient Transport Service (PTS) is a non-emergency medical transport service for patients who need help getting to and from healthcare appointments. It is designed for patients who cannot travel by public or private transport due to medical conditions, mobility issues, or clinical needs. K4 Medical provides CQC-registered patient transport across London and South East England.
The cost depends on journey distance, vehicle type, level of care required, and time of day. K4 Medical offers competitive, transparent pricing for all patient transport journeys. Contact us on 020 3143 3998 for a free quote based on your specific needs.
For NHS-funded patient transport, a referral or confirmation of medical need from a GP or hospital is usually required. For private patient transport with K4 Medical, you can book directly without a referral.
Yes, we welcome a career, companion, or family member to travel with the patient. Please let us know when booking so we can arrange the appropriate vehicle and seating.
Yes. Our fleet includes wheelchair-accessible vehicles and stretcher transport options. All vehicles are equipped for patients with varying mobility needs and are maintained to CQC standards.
We cover all 32 London boroughs plus Hertfordshire, Bedfordshire, Buckinghamshire, Berkshire, Surrey, Kent, Essex, and Oxfordshire. For longer distances, contact us to discuss your journey requirements.
Yes. While we recommend booking at least 48 hours in advance, we do accept same-day bookings when availability allows. Call us directly on 020 3143 3998 for urgent transport needs.
Patient transport is for planned, non-emergency medical journeys where the patient needs mobility support or basic medical supervision. A private ambulance provides a higher level of clinical care, emergency response capability, and specialist equipment. If you need emergency ambulance support.
K4 Medical is CQC-registered, offering professional patient transport, event medical cover, and ambulance services across the UK. We deliver safe, reliable care wherever it’s needed.
020 3143 3998
info@k4medical.co.uk
4th Floor Holdsworth House 65-73 Staines Road Hounslow TW3 3HW
